Frequently Asked Questions

Instructor Frequently Asked Questions

Qwickly Attendance is required for all undergraduate classes with students enrolled.

Yes. You can schedule check-ins or mark attendance manually based on course engagement. Additionally, you can use the mode to capture Canvas-related activities.

Yes! Select "Qwickly Attendance" in your Canvas course navigation. Click on “Settings” at the top left of the Qwickly interface. Under the “Student Grouping” section, select “By Course Section” and then scroll to the bottom of the screen and click “Save Settings”. In the “Section” drop-down menu that appears, choose the specific section for which you would like to take attendance.

Yes, TAs can take attendance with Qwickly.

Yes, you can display it on any device for students to scan.

SMU does not use a geofencing feature with Qwickly. If there are concerns about students sharing the QR code, please note that it refreshes frequently.

You can find a number of suggestions located in .

Attendance entries can be by the instructor at any time in the Records section of the Qwickly interface.

In Qwickly, the ‘Late’ status must be set to be the same across the entire institution regarding amount of time and percentage of full attendance. SMU does not have an institution-wide late policy; therefore, it is not implemented into Qwickly. Instructors can leave a comment on the individual attendance record for the student, and if attendance is connected to the Canvas gradebook, a manual points or percentage adjustment can be in the gradebook for that student.

No, the Qwickly Attendance app is for student use only. Instructors cannot use the Qwickly app to take attendance.

You may consider using the following pre-populated language on your Simple Syllabus for your students:

Attendance via Qwickly App

This course will use the Qwickly Attendance tool to record student attendance. You will be required to download and use the free Qwickly mobile app on your smartphone via or the . At the beginning of each class session, you will be prompted to check in using the app. Your attendance record, as captured through Qwickly, will be used in accordance with the course's attendance policy. Please ensure your device is charged and the app is installed prior to our first class meeting."

If you choose not to use the language above, simply toggle the component on your Simple Syllabus to 'Invisible'

Yes. Attendance data can be automatically pushed to the Gradebook when enabled. You can use Session-based grading or Absence-based grading. More information can be found in the video.

Yes, you can select absence-based attendance and select points deducted and the number of absences to forgive. You can read more here: .

There is no automated way in Qwickly to do this. Instructors must apply extra credit manually in the Gradebook.

Yes, you can view  to learn how to delete an attendance session.

They are generally sent shortly after attendance is recorded to the student’s SMU email. Only students marked absent (not those marked “unexcused” or “excused”) will trigger the emails/automatic grading features. Attendance records can be edited later if needed.

Yes. Qwickly provides downloadable CSV reports and in-dashboard summaries when you select Records in the Qwickly interface.

If your attendance records are being reported to the wrong semester, it is usually because Qwickly Attendance was launched before the reporting semester was updated for your course. To correct this, navigate to Qwickly and click Settings in the navigation menu. Review the Semester dropdown. If needed, select the correct semester and save your changes. Qwickly Attendance will then associate your course with the selected reporting semester.

Close all Qwickly windows and relaunch from Canvas once more.

Student Frequently Asked Questions

Absolutely. Students can check in using their mobile devices or scan QR codes during class. Students can check in using their mobile devices or scan QR codes during class. For QR check-in students must download the Qwickly Attendance App and search for 糖心logo入口.

Yes, but you must download the Qwickly Attendance App on your smartphone via or the . Make sure to select 糖心logo入口. You can watch this video for more information: .

If the Qwickly Attendance App is installed, scanning the code with a generic camera app or a QR reader will automatically launch the installed Qwickly Attendance App. Search for 糖心logo入口 (if prompted) and initiate the secure check-in process. However, because the QR code refreshes after a certain period, it is possible that by the time you complete your log in, the code may have already expired. As a result, you might see a notification indicating that the QR code is no longer valid. In this case, you will be required to scan a new QR code to proceed with the login process successfully.

If the Qwickly Attendance App is not installed, the code will redirect the student to the appropriate application store ( or ). This ensures a seamless path to download the necessary official application, preventing frustration and verifying that the user acquires the legitimate software.

Note: The Qwickly system relies on Canvas for user authentication. Before scanning an attendance QR code, you must first log into Canvas at least once. This initial step is necessary to link your device session to your official student profile, authorizing the subsequent check-in via the mobile app.

 

You will need to talk with your instructor.

Your instructor determines whether attendance is factored into grades. If you have questions, please review your course syllabus or contact your instructor.

Yes! You can log into Qwickly to see your records either or through the Qwickly Attendance App.

Close all Qwickly windows and relaunch from Canvas or the Qwickly Attendance App once more.

Qwickly Attendance products, by default, do not store any user information outside of learning system (LMS/VLE) database IDs. Find more information about our privacy policies here: Qwickly Privacy

  1. Make sure that you have logged into your course in Canvas using a method other than the Qwickly Attendance Mobile App at least once prior to using the app to check in. This will ensure that your enrollment is recognized.
  2. As a best practice, ensure that your mobile devices are on the most recent operating system (iOS or Android typically).
  3. Make sure you're on the most updated version of the Qwickly Attendance Mobile App. If you're ever unsure, you can delete the app from your phone altogether and re-download it.
  4. If you are still experiencing issues, please submit a support ticket at .