Travel Contacts
Travel Contacts
SMU Travel support services are available to assist with booking travel, managing reservations, resolving Concur issues, and ensuring compliance with university travel policies.
SMU Travel
Stacey Comer, Travel Manager
Phone: 214-768-2800
Email: travel@smu.edu
For questions related to Concur, travel policy, and procedures.
Christopherson Business Travel
Reservations & Changes
Phone: 800-285-3603
Email: smutravel@cbtravel.com
Assistance with bookings, changes, and cancellations.
Monday–Friday, 8:00 AM – 7:00 PM CT
Online Support
Concur Technical Help
Phone: 888-535-0179
Email: onlinesupport@cbtravel.com
For system errors or technical issues within Concur.
Monday–Friday, 8:00 AM – 7:00 PM CT
Emergency After Hours
24/7 Emergency Assistance
Phone: 800-374-5369
For urgent travel emergencies outside business hours only.